Privacy policy

Effective Date: May 4th 2024

The Natural ApHeal LLC (“I,” ”we,” "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit our website, social media, or use our holistic health services.

Information I Collect
I may collect personal information from you when you voluntarily provide it to me, such as when you sign up for my services, contact me with inquiries, or participate in surveys or promotions. The types of personal information I may collect include:
- Contact information, such as your name, email address, phone number, and mailing address.
- Health-related information, such as medical history, symptoms, and treatment preferences.
- Payment information, such as credit card details, for processing transactions.

How I Use Your Information
I may use the information we collect from you to:
- Provide our holistic health services to you, including assessing your health needs and developing personalized treatment plans.
- Communicate with you about your appointments, services, and updates.
- Process payments and fulfill orders.
- Respond to your inquiries and provide customer support.
- Improve my services and develop new offerings.
- Comply with legal obligations.

Information Sharing
I may share your information with third parties, including:
- Service providers that assist us in operating our business, such as payment processors and IT service providers.
- Healthcare providers and practitioners involved in your care, with your consent.
- Legal authorities, if required by law, or to protect our rights or the safety of others.

Data Security
I take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so I cannot guarantee absolute security.

Your Choices
You may opt-out of receiving promotional communications from me by following the instructions provided in those communications. Please note that even if you opt out, I may still send you non-promotional messages related to your account or transactions.

Changes to This Policy
I may update this Privacy Policy occasionally, and any changes will be effective when posted. Your continued use of my services after the posting of the revised policy will signify your acceptance of the changes.

Contact Me
If you have any questions or concerns about our Privacy Policy or my practices, don't hesitate to get in touch with me at Sharonda@TheNaturalApHeal.com.

 

SMS Marketing
By consenting to The Natural ApHeal’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.
If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within our messages. You understand and agree that the primary method for opting out of our SMS program is to reply with specific keywords (such as ‘STOP,’ ‘END,’ ‘UNSUBSCRIBE,’ ‘CANCEL,’ or ‘QUIT’), or to use the unsubscribe link provided. We will also honor any other requests that clearly express your desire to opt out, including phrases like ‘please opt me out.’ We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.
For any questions, please text HELP to the number you received the messages from. You can also contact us at https://thenaturalapheal.com/pages/contact for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy https://thenaturalapheal.com/policies/privacy-policy to determine how we collect and use your personal information.

Arbitration and Class Action Waiver Agreement:

Arbitration:
By using or purchasing The Natural ApHeal products or services, you agree that any controversy, claim, action, or dispute between you and The Natural ApHeal arising out of or relating to: (a) these Terms, or the breach thereof; or (b) your access to or use of The Natural ApHeal’s website or the services or the materials; or (c) any alleged violation of any federal or state or local law, statute or ordinance (each such controversy or claim, a “Claim”), shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association in accordance with its applicable rules.

Arbitration is a form of dispute resolution in which parties agree to submit their disputes and potential disputes to a neutral third person (called an arbitrator) for a binding decision, instead of having such dispute(s) decided in a lawsuit, in court, by a judge or jury trial. The arbitrator is obligated to issue a reasoned award in writing, including all findings of fact and law upon which the award was made. The arbitrator shall not have the power to commit errors of law, and the arbitrator’s award may be vacated or corrected through judicial review by a court of competent jurisdiction. Each party’s attorneys’ fees, expert costs, and other costs and expenses incurred in connection with arbitration will be borne by the party incurring such costs and expenses.  

Arbitration Procedures:
Claims shall be heard by a single arbitrator. Arbitrations shall be held in Lexington County, SC, USA, but the parties may choose whether to appear in person, by phone, or through the submission of documents.  The arbitration shall be governed by the Federal Arbitration Act (“FAA”) and by the internal laws of the SC, without regard to conflicts of laws principles. Any disputes in this regard shall be resolved exclusively by an arbitrator. If, but only if, the arbitrator determines the FAA does not apply, New York law governing arbitration agreements will apply. All disputes with respect to whether the foregoing mutual arbitration provisions are unenforceable, unconscionable, applicable, valid, void, or voidable shall be determined exclusively by an arbitrator, and not by any court.

Exclusion from Arbitration:
Notwithstanding the terms of this Arbitration Agreement, you may choose to pursue a Claim in court and not by arbitration if you opt out of these arbitration procedures within 30 days from the date that you first purchase any of The Natural ApHeal’s products or services (the “Opt-Out Deadline”). You may opt out by mailing a written notification to Sharondaj@TheNaturalApHeal.com. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes through arbitration. Your decision to opt out will have no adverse effect on your relationship with [Brand]. You are responsible for ensuring The Natural ApHeal’s receipt of your opt-out notice, and you therefore may wish to send a notice by means that provide a written receipt.  Any opt-out request received after the Opt-Out Deadline will not be valid, and you must pursue your Claim in arbitration.

Class Action Waiver:
You and The Natural ApHeal agree that you may bring or participate in Claims against The Natural ApHeal only in your respective individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.  Unless both you and The Natural ApHeal agree otherwise in writing, the arbitrator may not consolidate or join the claims of other persons or parties who may be similarly situated and may not otherwise preside over any form of a representative or class proceeding. Notwithstanding any other clause contained in this Agreement, any Claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator.

We value your privacy and the information you consent to share in relation to my SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating my text messaging program.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating my text messaging program.

My website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.